Terms of Service

Please read these terms carefully before using our services. By accessing or using leadflowx, you agree to be bound by these terms.

Last Updated: December 2024

1. Introduction and Acceptance

Welcome to leadflowx. These Terms of Service ("Terms") govern your use of our website located at leadflowx.company and any related services provided by leadflowx ("we," "our," or "us").

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.

These Terms apply to all visitors, users, and others who access or use the service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Key Points

  • Binding agreement between you and leadflowx
  • Applies to all users of our platform
  • Regular updates to terms may occur
  • Continued use implies acceptance of changes

2. Service Description

Understanding what leadflowx provides and how our services work

Lead Generation

Our platform helps businesses identify and connect with potential customers through targeted marketing strategies and lead qualification processes.

Analytics & Reporting

Comprehensive analytics tools provide insights into campaign performance, lead quality, and conversion metrics to optimize your marketing efforts.

Customer Support

Our dedicated support team provides assistance with platform usage, troubleshooting, and strategy optimization during business hours.

Service Availability and Modifications

We strive to maintain 99.9% uptime for our services, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

Occasional maintenance windows may occur during off-peak hours. We will make reasonable efforts to notify users in advance of planned service interruptions that may affect their access to the platform.

3. User Accounts and Registration

To access certain features of our platform, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to maintain and promptly update this information.

Account Security

You are responsible for safeguarding the password and account information and for all activities that occur under your account. You agree to:

  • Notify us immediately of any unauthorized use
  • Take responsibility for all activities under your account

Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms or engage in activities that harm our platform, other users, or third parties.

Registration Requirements

1

Accurate Information

Provide truthful and current personal or business information

2

Age Requirement

Must be at least 18 years old or have parental consent

3

One Account Per User

Single account per individual or business entity

4

Agreement Acceptance

Accept these Terms and our Privacy Policy

4. User Obligations and Acceptable Use

Your responsibilities when using leadflowx and prohibited activities

Permitted Uses

Legitimate business lead generation and marketing activities

Compliance with applicable laws and regulations

Respect for intellectual property rights

Proper handling of customer data and privacy

Prohibited Activities

Using the platform for fraudulent or illegal activities

Attempting to hack, disrupt, or compromise platform security

Sharing account access with unauthorized users

Distributing spam, malware, or unsolicited communications

Important Notice

Violation of these terms may result in immediate account suspension and legal action. Users are responsible for ensuring their activities comply with all applicable laws in their jurisdiction.

5. Intellectual Property Rights

The leadflowx platform, including all content, features, functionality, and intellectual property, is owned by leadflowx or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to our platform. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with operating and improving our services.

Platform Restrictions

You may not:

  • Copy, modify, or create derivative works of our platform
  • Reverse engineer or attempt to extract source code
  • Use our trademarks without written permission

Feedback

Any feedback, suggestions, or ideas you provide regarding our platform may be used by us without compensation or attribution.

Protection Measures

Copyright Protection

All platform content is protected by international copyright laws

Trademark Rights

Our brand name and logos are registered trademarks

Licensed Technology

Third-party technologies used under license agreements

Digital Rights Management

Technical measures protect against unauthorized use

6. Privacy and Data Protection

How we collect, use, and protect your personal information

Data Collection and Use

We collect information you provide directly to us (such as when you create an account, use our services, or contact us for support) and information we automatically collect when you use our platform.

Information We Collect

  • Usage data (pages visited, features used)
  • Communications with our support team

How We Use Information

  • Provide and improve our services
  • Analyze usage patterns and optimize performance
  • Comply with legal obligations

Read our full Privacy Policy for more details

Privacy Policy

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your personal information.

Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights or if you have questions about our data practices.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You can request deletion of your account and data.

7. Disclaimers and Limitations

The leadflowx platform is provided "as is" and "as available" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

Service Disclaimers

We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content on our platform or the results you may obtain from using our services.

Limitation of Liability

To the maximum extent permitted by law, leadflowx shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our platform.

Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third parties.

Legal Limitations

No Guarantees

Services provided without express or implied warranties

Limited Liability

Liability limited to the amount paid for services

Force Majeure

Not liable for events beyond reasonable control

User Responsibility

Users responsible for their use of the platform

8. Termination and Account Closure

Understanding how accounts can be terminated and the process for closure

Termination by leadflowx

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Reasons for termination include:

  • Violation of these Terms of Service
  • Fraudulent or illegal activities
  • Non-payment of fees
  • Extended period of account inactivity

Account Closure by Users

You may close your account at any time by contacting our support team. Upon closure, your access to the platform will be discontinued, and your data will be handled according to our data retention policies.

Account closure process:

  • Confirm identity and closure intentions
  • Finalize any outstanding payments
  • Receive confirmation of account closure

Data Handling Upon Termination

Upon account termination, certain information may be retained for legal, accounting, or business purposes as outlined in our Privacy Policy. You may request complete data deletion subject to legal requirements.

Immediate Access Revocation

Platform access is immediately terminated

Data Archival

Data retained as required by law

Deletion Option

Full data deletion available upon request

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

Dispute Resolution Process

Before pursuing formal legal action, we encourage users to contact us directly to resolve any disputes or concerns. We are committed to finding amicable solutions that benefit all parties.

Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved through binding arbitration in Angeles City, Pampanga, Philippines.

Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis only. Class actions, class arbitrations, and representative actions are prohibited.

Legal Framework

Philippines Law

Governed by Philippine jurisdiction

Arbitration

Binding arbitration in Angeles City

Individual Basis

No class action participation

Resolution First

Direct communication encouraged

10. Changes to Terms of Service

How we update these terms and your rights regarding changes

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page with an updated "Last Modified" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

How Changes Are Made

  • Updated terms published on website
  • Updated effective date prominently displayed

Your Options

Notification Methods

Material changes are communicated through email notifications to registered users and prominent website announcements.

Right to Discontinue

If you do not agree with new terms, you may discontinue use of our services and close your account at any time.

Archive Access

Previous versions of these Terms remain accessible for reference through our website archives.

11. Contact Information

Get in touch with our team for questions, support, or legal matters

General Inquiries

For general questions about our services, account issues, or technical support, please reach out using the following contact information:

Office Address

Angeles City, Pampanga, Philippines

Business Hours

Our team is available to assist you during the following hours:

Monday - Friday 9:00 AM - 6:00 PM (PHT)
Saturday 9:00 AM - 1:00 PM (PHT)
Sunday

Emergency Support

For critical issues affecting your business operations, please send an email with "URGENT" in the subject line. We will respond as soon as possible during business hours.

Additional Legal Information

Privacy Policy

Learn how we handle your personal data

Read Policy

Cookie Policy

Information about our cookie usage

Read Policy

Legal Notices

Important legal information and disclaimers

Contact Us

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