Privacy Policy
Your privacy is important to us. This policy explains how leadflowx collects, uses, and protects your personal information.
Our Commitment to Privacy
At leadflowx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Subscribe to our newsletter or mailing lists
- Fill out forms or surveys
- Contact us through email, phone, or contact forms
- Request our services or download resources
- Participate in contests, promotions, or events
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- Device information (mobile, tablet, desktop)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include session cookies, persistent cookies, and web beacons that help us analyze website traffic and improve our services.
How We Use Your Information
Service Delivery
To provide, maintain, and improve our lead generation and marketing services
Communication
To send you updates, newsletters, and important service-related notifications
Account Management
To create and manage your account, process transactions, and provide customer support
Analytics & Improvement
To analyze usage patterns and improve our website functionality and user experience
Security & Legal
To protect against fraud, unauthorized access, and comply with legal obligations
Marketing
To deliver targeted content and advertisements based on your preferences and interests
Information Sharing and Disclosure
We Do Not Sell Your Personal Information
leadflowx does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Trusted Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing and communication services
- Payment processing and financial transactions
- Analytics and website performance monitoring
- Customer relationship management (CRM) systems
All service providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government investigations or requests
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
- Emergency situations involving safety concerns
Data Security
Encryption
SSL/TLS encryption for data transmission
Secure Storage
Protected databases with access controls
Access Management
Limited access to authorized personnel only
Security Measures
We implement comprehensive security measures to protect your personal information:
- Regular security audits and monitoring
- Multi-factor authentication for system access
- Encrypted data storage and transmission
- Regular employee training on data protection
- Incident response and breach notification procedures
- Secure backup and recovery systems
Your Rights and Choices
Your Privacy Rights
You have the following rights regarding your personal information. To exercise any of these rights, please contact us using the information provided below.
Right to Access
You can request a copy of the personal information we hold about you, including details about how we use it and who we share it with.
Right to Rectification
You can request correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You can request deletion of your personal information in certain circumstances, subject to legal and contractual obligations.
Right to Object
You can object to the processing of your personal information for marketing purposes or where our legitimate interests are involved.
Right to Data Portability
You can request a copy of your personal information in a structured, machine-readable format for transfer to another service provider.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us understand how you use our website.
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality and security | Session |
| Analytics Cookies | Help us understand website usage and improve performance | 1-2 years |
| Marketing Cookies | Used for targeted advertising and personalization | Up to 2 years |
| Functional Cookies | Remember your preferences and settings | Up to 1 year |
Learn More About Our Cookie Practices
For detailed information about how we use cookies and your choices regarding their management, please visit our dedicated Cookie Policy page.
View Cookie PolicyData Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Data
Retained while your account is active and for 7 years after closure for legal and tax purposes.
Communication Records
Email communications and support tickets are kept for 3 years to maintain service quality.
Analytics Data
Aggregated and anonymized analytics data may be retained indefinitely for trend analysis.
Security Records
Security logs and access records are kept for 2 years to maintain system integrity.
Data Deletion
Upon account closure or data deletion request, we will securely delete or anonymize your personal information within 30 days, unless retention is required by law or for legitimate business purposes.
International Data Transfers
Global Operations
leadflowx operates globally and may transfer your personal information to countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Transfer Safeguards
When transferring your personal information internationally, we implement appropriate safeguards including:
- Adequacy decisions by relevant authorities
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Certification schemes and codes of conduct
- Adequate technical and organizational measures
- Regular compliance monitoring and audits
Data Storage Locations
Your personal information may be stored and processed in:
Philippines
Primary operations
United States
Cloud services
European Union
Regional data
Children's Privacy
Age Restrictions
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
No Collection from Minors
- We do not knowingly collect personal information from children under 13 years of age
- Parents and guardians are responsible for monitoring their children's internet usage
- If you believe we have collected information from a child under 13, please contact us immediately
- We will take appropriate steps to verify age and delete any unauthorized information
Parental Rights
If you are a parent or guardian and believe your child has provided us with personal information, you have the right to:
- Request access to the information
- Request correction of any inaccurate information
- Request deletion of the information
- Object to further processing of the information
For Parents and Guardians
If you have concerns about your child's privacy or believe they may have provided personal information to us, please contact us immediately at [email protected].
Updates to This Privacy Policy
Policy Evolution
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We encourage you to review this policy periodically.
Notification of Changes
When we make significant changes to this Privacy Policy, we will notify you through:
Email Notification
To registered users
Website Notice
Prominent banner or alert
Version History
Version 2.1
Updated cookie practices and international transfers
Version 2.0
Enhanced data protection measures
Version 1.0
Initial privacy policy
Contact Us
If you have any questions about this Privacy Policy, need to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us using the information below.
Company Information
leadflowx
Angeles City, Pampanga, Philippines
Email Contact
For privacy inquiries and data protection requests
Phone Support
Available during business hours
Business Hours
Data Protection Officer
For urgent privacy concerns or data protection requests, contact our Data Protection Officer directly.
Contact Data Protection Officer